The 5 best IT companies in Newcastle making tech work for you
I used to work in a company where a bad IT provider caused endless headaches—downtime, security scares, and constant frustration.
That’s why I know firsthand: selecting the right IT support is crucial, especially when your business relies on smooth operations. With numerous options available, it’s easy to feel overwhelmed, and selecting the wrong provider can have serious consequences.
But if you’re located in Newcastle and need help with tech support or managed IT, you’re in a fortunate position. There are some outstanding local companies that truly understand the needs of local businesses.
To make it easier, we’ve checked out the options and compiled a list of trusted IT companies in Newcastle to simplify your life.
How much do IT companies charge in Newcastle?
IT companies in Newcastle generally charge at least £50 per hour. However, the final amount may vary depending on the project’s scope, the level of expertise required, and the complexity of the technology involved.
1. Cybit
Address: Equinox House, Silver Fox Way, Cobalt Business Park, Silver Fox Way
Contact Details: +44 330 822 0886
Operating Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday and Sunday: Closed
Cybit has become one of Newcastle’s most trusted names in managed IT and cloud solutions. With strong partnerships with Microsoft and Dell, they offer a comprehensive range of services. This includes cybersecurity and cloud hosting.
But what truly makes Cybit stand out for us is their client-focused approach. They did not just provide standard solutions; they tried their best to understand our specific needs and gave us options that actually make sense for our business.
We also appreciate their AI-driven tools, such as ConnectWise RMM, PSA, and Sidekick, which provide smarter and faster support.
It’s a good thing they offer a FlexCare package, which provided us with the flexibility we needed and ultimately drove our business growth.
It’s also reassuring that they were recognised with awards like Palo Alto Networks Partner of the Year.
Plus, their security solutions impressed us, offering DDoS protection and email content control.
The only thing is that we were a bit disappointed with the high price.
Nice office space
“Visited for a Qlik seminar. Nice office space.”
- Duncan Phin, Google Review
2. Veriphy Ltd
Address: 71 Grey St
Contact Details: +44 191 338 3510
Operating Hours:
- Monday to Sunday: Open 24 hours
Veriphy Ltd is our go-to solution for secure and efficient compliance checks. We like how accessible and user-friendly their cloud-based platform is. It’s fast, intuitive, and doesn’t require technical expertise to navigate, which can save lots of time.
We mainly use it for AML checks, PEP/sanctions screening, company reports, and biometric ID verifications. It has really improved our compliance process.
And what’s even better than that is their pay-as-you-go model. It’s perfect for smaller teams like ours that prefer flexibility without long-term contracts.
Depending on your workflow, you can also choose between prepaid and monthly options. Pricing ranges around £7,500 annually, and we still find it affordable given the quality and speed of the services.
Veriphy also worked on mitigating anti-money laundering risks, accelerating client onboarding, and reducing exposure to fraud through tools such as credit scores. We are also reassured by the fact that over 15,000 regulated companies trust them.
But note that Veriphy is designed for regulated sectors, so if you operate outside this space, it may not fully meet your needs.
Reliable, fast, and intuitive AML checks
“Veriphy provided our AML training, we now use them PAYG for KYC/AML/ UK and foreign pep and sanction checking and biometric checks . it’s a solid platform, easy to use, intuitive, super fast and the support from Matt and others has been excellent”
- Mark Willims, Google Review
3. Komodo Digital
Address: 3rd Floor, Cathedral Buildings, Dean St
Contact Details: +44 191 228 6555
Business Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday to Sunday: Closed
There was a time when one of my friends urgently needed support with a critical app bug that caused unexpected downtime; Komodo Digital quickly identified the issue, fixed it, and had them up and running again within hours.
We decided to look into it too and found their approach refreshing and unique.
Their services go beyond traditional app and website development, extending to user research, digital design, and software development. They specialise in UX/UI design and digital strategy, helping businesses scale and grow in the digital world.
However, they don’t offer IT support or cloud hosting. Instead, they focus on building customised digital products and strategies. If you need traditional IT support, you might need to look elsewhere.
Even so, we like that their office is a dog-friendly hub, creating a warm and engaging environment. They embrace a “tech for good” philosophy, aiming to develop solutions that benefit both business and society.
Delivers strategic thinking and practical solutions
“I asked Komodo to help with an early stage start up project to get some strategic thinking behind the plans that were to be put in place. Not only were they a really nice bunch of people to work alongside they flagged up an early issue which would have cost us dear if not found. I had no experience of the development world when I first went to speak to them and they made it simple, easy and as jargon free as possible to understand. I’d highly recommend Komodo if you are looking for a professional, savvy agency who will give you not only their development & design expertise but good commercial logic which is vital too.”
- Hilary Mines, Google Review
4. ZeroLight
Address: 55-57 Quayside
Contact Details: +44 191 485 0505
Operating Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday and Sunday: Closed
A friend who runs a business decided to give ZeroLight a try because they needed a solid cloud and IT support for one project. And honestly, it turned out to be a wonderful experience.
We like that ZeroLight smoothly integrates their OmniStream to client apps. It allows them all the control they need but still keeps everything secure with top-notch support in the background.
Besides that, we particularly like their Palette service. And if you didn’t know, ZeroLight’s Palette SDK is a cloud-based toolkit that helps brands create interactive 3D product configurators. It integrates with other systems in real time.
However, while the toolkit is fantastic for small teams looking for a manageable solution, it’s tailored for larger companies with bigger needs. It may feel like overkill for smaller operations, especially when you factor in its pricing.
Regardless, the promotional video on ZeroLight’s website has greatly assisted many clients. This video provides a clear and concise explanation of their services, making it easier for potential clients to understand what they’re engaging with.
BMW on working with ZeroLight
“Now with improved visual quality and detailed customer behaviour insights, the BMW M Virtual Experience is a powerful example of automotive marketing’s technologically advanced future. We are proud to see the impact this project’s continued progression has had both within our industry and beyond.”
- Florian Stiller – Head of Event and Sportmarketing BMW Group Central and Eastern Europe, ZeroLight Website
5. Simply IT Solutions
Address: Pinewood House, 45-47 Fawdon Park
Contact Details: 01604 950018
Operating Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday and Sunday: Closed
Simply IT Solutions completes our list as a friendly and approachable IT partner in Newcastle. They are both contract-based and flexible pay-as-you-go (PAYG) support, whichever is perfect for you.
They specialise in IT solutions for schools, which add a community-driven touch. From setting up Office 365 to migrating to the cloud, or keeping systems smooth, they’ll guide you through it all.
They also specialise in supporting small businesses, and they do it extremely well. They offer hybrid cloud solutions tailored to each company’s needs. They make IT manageable with user-friendly tools and seamless integration too.
We also appreciate how they bundle IT support, strategy planning, and even disaster recovery into streamlined packages. It’s like getting everything you need in one place. They also work with you on pricing to make sure it fits your budget.
Yet again, some clients have reported occasional delays and service inconsistency due to decreased flexibility within the team.
Above-and-beyond tech support
“Absolutely stellar service! The team is incredibly friendly, and their customer support is top-notch. They’ve helped me with countless queries, not just solving problems but actually teaching me along the way. It’s like having a personal tech guru on speed dial. I couldn’t be more grateful for their patience and expertise – they go above and beyond every time!”
- Tumi Letsoalo, Google Review