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Top 5 carpet cleaning services in Newcastle that will transform your floors like magic

Quality of Results: I prioritised cleaners known for removing tough stains, restoring carpet freshness, and delivering long-lasting results.

Professional Equipment and Products: I looked for companies that use industry-grade machines and optional treatments such as deodorising or pet odour removal.

Customer Feedback: I considered businesses with consistently positive reviews for reliability and clear communication throughout the process.

Pricing Transparency: I selected companies that offer upfront quotes with no surprise add-on fees once the job begins.

Convenience and Availability: I gave preference to services with flexible scheduling, including same-week appointments and fast response for emergency calls.

A friend of mine just bought her first home. While everything looked picture-perfect in the listing, the carpets told a very different story once she moved in. She saw what looked like years of stains and who knows what in the fibres.

Honestly, I don’t blame her for panicking to find cleaners. Clean carpets can completely transform the appearance and feel of your home. They make the space fresher and healthier.

That’s why calling the pros makes all the difference. So if your floors need a refresh, here are the top carpet cleaning services in Newcastle who know exactly how to deep clean and transform your home. 

How much do carpet cleaning services cost in Newcastle?

Carpet cleaning services in Newcastle typically cost between £30 and £60, depending on the size, condition of the carpet, and any additional treatments required. For a full home or multiple room cleaning, prices often start at around £70 to £100 or more.

1. FRESH Carpet Cleaning

fresh-carpet-cleaning

Address: 54 Gowland Ave., NE4 9NH

Contact: +44 191 622 0007

Operating Hours:

  • Monday to Saturday: 8:00 AM – 6:00 PM
  • Sunday: Closed

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Fresh Carpet Cleaning is one of those services that instantly puts you at ease. They handle carpets and mattresses using high-pressure hot water extraction.

When they cleaned the carpets in my friend’s living room, it genuinely felt like a makeover. They performed a pre-treatment first to loosen stubborn stains and extracted all the grime.

By the time it dried, the carpet fibres looked lifted and brighter. The whole room smelled fresh without being overly perfumed.

Their best promise? A 100% satisfaction guarantee. If you’re not thrilled after that, they’ll come back and fix it for free. Yes, no awkward conversations here.

The only limitation here is that they mainly focus on residential jobs rather than massive office building cleanups. Therefore, if you’re a business requiring large-scale cleaning, you should consider contacting other providers.

Pros

  • Uses high-pressure hot water extraction
  • Specialises in deep stain and dirt removal
  • Produces instantly noticeable results
  • Provides pre-treatment procedures
  • Has a 100% satisfaction guarantee for all clients

Cons

  • Does not cater to large-scale commercial cleaning

The process was very quick

“So happy with my carpets after using fresh carpet cleaning. I was a bit skeptical as I had my carpets cleaned before (by someone else) and I didn’t notice a difference however I noticed an instant difference with fresh carpet cleaning! The lad who came was so friendly and asked me to check each room after he completed it to make sure I was happy with the results. The process was very quick and they got all the stains out! I will definitely be using them again and recommending them to everyone! Thank you so much!”

They got rid of my dog’s smell

“Cant believe this company not only got the stains out of the bedroom carpet, they got rid of my dog smell, and managed to book me in within a few days of another company letting me down

Carpets took overnight to dry fully, but they are very thick and i actually thought it would be longer!

Would definitely recommend, guy was friendly and quick, showed us what he was doing and asked if it was ok, cracked on and great value, will be using again and passed details on to family

Thank you for a great job!”

2. Zerodrytime: Dry Carpet, Upholstery & Hard Floor Cleaners

zerodrytime-dry-carpet-upholstery-hard-floor-cleaners

Address: Brunswick Industrial Estate, 6 Ruby Park, NE13 7BA

Contact: +44 800 180 4020

Operating Hours:

  • Monday to Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 4:00 PM
  • Saturday to Sunday: Closed

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Zerodrytime is a lifesaver if you want fresh carpets without having to wait hours for them to dry, especially before guests arrive.

Their dry cleaning process honestly surprised me. Instead of flooding your carpet, they use these sanitised sponges made from wood fibres that actually trap dirt and lift stains right out of the fibres. No damp smell, no slippery floors, and no tiptoeing around the room. 

After they pack up, you can instantly walk around like nothing happened, except now your carpet looks cleaner.

Another thing I love is their carpet club membership. Members get routine cleans scheduled in advance, with discounted pricing and priority bookings. They also give maintenance treatment to prolong the life of carpets and rugs.

The only caveat? If you specifically want hot water extraction or your carpet manufacturer insists on water-based cleaning, Zerodrytime doesn’t offer those services.

Pros

  • Uses a fast-dry cleaning system
  • Offers carpet club membership perks
  • Provides maintenance treatments
  • Ensures no drying time after sessions
  • Cleaning methods prolong carpet life

Cons

  • Doesn’t offer hot water extraction

We were absolutely amazed at the results

“We have recently moved into a property where we were ready to buy a new living room carpet. I saw an advert for Zero Dry Time and thought we should give it a try. We were absolutely amazed at the results The operative, Josh, was amazing. He kept us informed on the processes he was undertaking and I really could not believe the results. I had never thought that I would be able to walk on the carpet, which was perfectly dry when Josh had finished.  The cost of the work to clean all of the carpets in the house was less than it would have cost to replace the living room carpet alone.  Can’t believe that I had even considered buying a carpet cleaner. Thank you so much Zero Dry Time for a great service and a fantastic result.”

My carpet looks and feels like new

“Josh came out today 23rd September to clean my carpet and he has done an amazing job. My carpet looks and feels like new . It only took one hour from start to finish .The carpet is dry like the name says. I was amazed by the results .If you are thinking of hiring a cleaning machine I would strongly advise not to and to use this company instead.  The price is not much more than you would pay to hire a machine and it only takes the skilled operator a fraction of the time  to do and above anything the carpet is dry straight away so no over saturation of your carpet no drying time and a nice clean fresh smell in your home .What’s not to like

😊”

3. Paul Dyson Floor Care Cleaning Specialists

paul-dyson-floor-care-cleaning-specialists

Address: Armadillo Storage, Industry Rd, NE6 5XB

Contact: +44 191 266 6111

Operating Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday to Sunday: Closed

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Paul Dyson Cleaning Specialists has been in the business for decades. It’s clear that they genuinely care about making every home or business look its best.

What really impressed me was their carpet repair and dyeing service. They use colour-matching dyes and expert patching techniques to restore damaged areas. So, even bleach marks or pet-chewed corners can look good as new.

I also love that they have Woolsafe approval since 1999. Because wool carpets are pricey and delicate, the team ensures they’re trained to handle them properly. 

They continually update their skills through NCCA-accredited training. With over 26 years of experience in the industry, they’ve worked with prominent clients such as Holiday Inn and Vue Cinemas.

However, one thing worth noting is that they don’t offer mega discounts or promotions. Their focus is restoration and long-term carpet care, so if you’re bargain hunting, they might not be for you.

Pros

  • Over 26 years of industry experience
  • Specialises in carpet repair and dyeing
  • Woolsafe-approved since 1999
  • Continuous training through NCCA
  • Trusted by major commercial clients

Cons

  • Not the cheapest option among companies

The floors have a new lease of life and are looking absolutely fantastic

“Harry undertook a full restoration of our kitchen, entrance lobby and boot room limestone floors in addition to a clean of our living oom carpet. Stone floor restoration including a full clean, deep scratch removal, polish and seal.

From initial inspection to final handover, Harry was exceedingly knowledgable, enthusiastic and very professional. Generally a very nice guy to deal with.

The floors have a new lease of life and are looking absolutely fantastic. I cant recomend Paul Dyson commercial floor care ltd enough.”

I couldn’t be happier with the result

“After extensive work on my new house, we wanted to have the existing carpets refitted and cleaned. The guys were able to mobilise quickly and fitted us in within the week.

I couldn’t be happier with the result. The level of service provided for the relatively low cost is a fantastic bargain.

I wouldn’t hesitate to recommend Paul & his team for any floor fabric maintenance requirements for both domestic and commercial structures

10/10”

4. The Carpet Doctor

the-carpet-doctor

Address: 4 Angerton Gardens, NE5 2JB

Contact: +44 191 241 1444

Operating Hours:

  • Monday to Saturday: 8:00 AM – 8:00 PM
  • Sunday: Closed

Website

The Carpet Doctor instantly gave me that “ah, they really know what they’re doing” kind of feeling. They’ve been around since 2006, and they’ve been reviving carpets ever since.

They’re trained to deal with any type of contamination, using chemicals plus targeted suction that really removes the problem instead of just masking it. They even offer a free survey and will tell you straight up if you should replace the carpet instead.

They’re also Woolsafe-approved, TACCA-approved, and trained by RestorMate and Chemspec Europe. You can be assured that you’re getting trained specialists who do the job well.

And the professionalism doesn’t stop there. Every member is DBS-checked, and they’re NHS-approved contractors, which tells me they’re trusted in spaces where hygiene really matters.

The only catch? Landing a schedule with The Carpet Doctor can be difficult, especially during busy periods. It’s best to book early if you have a specific date in mind.

Pros

  • Trained to treat all kinds of contamination
  • Established in 2006
  • Offers free surveys and honest advice
  • Woolsafe-approved
  • Certified by RestorMate and Chemspec Europe
  • Has a DBS-checked team
  • Contractors are NHS-approved

Cons

  • Difficult to book a slot during busy periods

The difference in the “before and after“ of these carpets was quite noticeable

“TBH I don’t do many Google reviews but feel compelled to do one for this company, as I found Rav to be extremely professional from start to finish!

He give me an honest indication of what could be done at our first meeting and an immediate quote. He then turned up bang on time for our appointment and did a fantastic job thoroughly cleaning the lounge and dining room carpets in my late mother’s house.

The difference in the “before and after“ of these carpets was quite noticeable and I am very pleased with the outcome and value for money. I’m therefore very happy to recommend Rav…who is clearly very proud of his business and reputation!”

This saved me the expense of buying a new sofa!

“My whole experience with the Carpet Doctor was superb from start to finish.

I had had both my sofa and carpets deep cleaned. The results were fantastic on both.

My sofa was beyond dirty and was heading for the tip. After the clean it looked good as new. This saved me the expense of buying a new sofa!

My carpet had multiple red wine and cigarette ash stains as well as general dirt from years of wear and tear. After the deep clean it too looked good as new.

The whole process was very efficient with excellent and honest communication. The lads arrived early and finished the job in a quick and timely manner. They were both polite and professional with the added bonus of cleaning up after themselves.

All of this coupled with the fantastic price (the Carpet Doctor easily beat multiple quotes I received from other companies) means that I will definitely be utilising their services again and would highly recommend to anyone looking for their carpet or sofa brought back to life.”

5. Alexander’s Carpet & Upholstery Cleaning

alexander-s-carpet-upholstery-cleaning

Address: Burnopfield, NE16 6PT

Contact: +44 739 195 0418

Operating Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday to Sunday: Closed

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Alexander’s Carpet & Upholstery Cleaning is one of those companies you can book with confidence. I recently hired them for a full carpet refresh, and everything went smoothly.

Their 6-stage low-moisture cleaning method was great. Instead of dealing with soggy carpets, everything was dry within hours. The fibres weren’t sticky, which can sometimes happen with older steam methods.

Alex is NCCA-accredited and Woolsafe-approved, and he thoroughly explained how he chooses the right products to protect natural fibres and avoid damage.

I also appreciated the pre-clean walk-through. He pointed out which stains needed specialist treatment and explained why certain solutions were being used. It felt like I was really part of the process.

My only issue is that they focus solely on cleaning. Alex doesn’t do patch-ups, restoration or repairs. You’d need to source another specialist for that part of the job.

Pros

  • Uses a 6-stage low-moisture method
  • NCCA-accredited and Woolsafe-approved
  • Provides a detailed pre-clean inspection
  • Offers clear explanations about cleaning 

Cons

  • Does not offer repair, patching, or restoration

The carpets are now super clean 

“We hired Alexander to carry out a deep clean of our carpets in several rooms and are amazed at the results. It’s transformed our living space, especially knowing that the carpets are now super clean! He was clearly experienced, knowledgeable, courteous and proud of his work; he explained all of the different stages of the job and the type of product he would use which would be suitable for carpet type/any issues. I was worried about large furniture items but he worked round them no problem, moving them in stages. Would not hesitate to use again/recommend…don’t even think about wasting your money doing it yourself/hiring a machine when you can achieve this result for a fraction more with someone who actually knows what they are doing!”

Alex was so good that we went ahead and booked him to do a settee and rug too!

“From the outset, it’s clear that Alex is a true professional who takes immense pride in his work. He showed exceptional attention to detail, carefully assessing the type of carpet and ensuring his treatment was tailored to its specific needs.

The six-stage, low-moisture cleaning process that Alexander’s Carpet Cleaning employs is truly impressive. Alex began by thoroughly vacuuming the area before meticulously hand-brushing in a pre-treatment solution. He then utilized a powerful machine to extract the dirt and grime, leaving the carpets looking like new.

One of the standout aspects of Alex’s service was how quickly the carpets dried. Despite the deep clean, the carpets were not overly damp, and by following his instructions, they were completely dry later the same day. This is a testament to the low-moisture process that Alex employs, ensuring minimal disruption to your daily routine.

Alex was so good that we went ahead and booked him in to do a settee and rug too!”

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