The 5 Best Furnace Repair Services in Newcastle, UK That’ll Melt Away Your Worries
A dying boiler always seems to pick the coldest night of the year to shut down completely. And ignoring odd heating noises usually costs twice as much when a minor fault turns into a flooded kitchen floor.
To avoid shivering in your living room, you need an engineer who shows up on time and brings spare parts. So, we’ve researched local call-out fees, safety credentials, and emergency response times across the metro to find the most reliable contractors.
Now, here are the top teams for the best furnace repair in Newcastle, UK, and what each crew does best!
How much does boiler and heating repair cost in Newcastle?
Boiler and heating repair in Newcastle typically costs between £60 for a basic diagnostic check and £300 for a repair involving major replacement parts.
| Service Type | Typical Price |
| Call-out and Diagnostic Fee | £60 to £99 |
| Hourly Labour Rate | £45 to £80 |
| Standard Boiler Service and Safety Check | £75 to £90 |
1. Newcastle Boiler Maintenance Ltd
Website: newcastleboiler.co.uk
Address: 18 Harle Close, East Denton
Contact: 0731 136 3030 | [email protected]
Hours: Monday-Saturday, 8:00 AM – 7:00 PM
Landlords who manage several rental properties know how quickly heating complaints can pile up. Newcastle Boiler Maintenance Ltd focuses on servicing and repairing existing heating systems rather than selling customers expensive new installations.
Their vans carry common pumps and valves, which helps the team fix many breakdowns on the first visit.
For routine maintenance, they also offer a boiler service and legally required CP12 gas safety check together for £75. This can help landlords keep their heating systems in good condition and meet their gas safety obligations.
Plus, their pricing is straightforward, with a flat £85 fee covering the call-out, fault diagnosis, and the first hour of repair labour.
However, repair costs can rise quickly because labour beyond the first hour costs £45 per hour, with no stated cap.
Additionally, they don’t install new boilers, so landlords with units that are beyond economical repair will need another provider.
Would recommend anyone with boiler issues contact Masou
Absolutely excellent service on all occasions that i have used Newcastle Boiler Maintenance Ltd.
Services completed for me so far-
Service on Combi boiler.
Repair on combi boiler including new parts.
Service and landlord safety inspection.
All completed in a timely manner, for a good price and to an excellent standard.
Would recommend anyone with boiler issues contact Masoud.
- Ben Darby | Google Reviews
He is a very professional and genuine tradesman
I found Masoud through google and from all the great feedback I decided to give him a call as I was experiencing issues with my boiler. His positive feedback is definitely all well deserved. He is a very professional and genuine tradesman. Arrived on time, explained thoroughly what he thought the issues might be and began work. He replaced parts, tested his work, cleaned up and explained how to prevent further issues and gave good recommendations. He is very competitively priced and I can tell that he cares about being fair with customers. Unlike other people I have dealt with.
- Mr Colin. S | Google Reviews
2. Street Gas
Website: streetsgas.co.uk
Address: Scepter Place
Contact: 07821823468
Hours: Monday-Saturday, 8:00 AM – 5:00 PM | Sunday, By Appointment
Street Gas helps homeowners deal with sudden heating breakdowns through same-day fault checks and fast repairs. If your boiler stops working completely, the team can also install a replacement within 24 hours, including at weekends.
Their engineers service all combi boiler models according to manufacturer guidelines, helping protect your existing warranty.
Plus, if a rare part isn’t immediately available, they can arrange temporary heating to help keep your home warm.
The team even handles full central heating upgrades. This makes them a useful option if you’re fitting new radiators and need the best plumbers to connect the pipework.
However, they charge a call-out fee to inspect the fault, even if you decide not to go ahead with the repair. Their discounted rates also apply only during warmer months, so winter emergency call-outs can cost more.
Amjad is very professional
From my experience, Amjad is very professional and seems to put a lot of thought and care into whatever work he undertakes. He explained in different analogies regarding the process of how my boiler is or isn’t functioning well.
I had a gut feeling I didn’t need a power flush so thank you Amjad that our paths crossed when they did.
Alison 🙏
- Ali C | Google Reviews
Absolutely amazing service
Absolutely amazing service. My boiler went faulty on Saturday morning. No heating or hot water. Amjad knew the problem and the solution within minutes of arriving. Gave me an estimated cost and time to get the job done. He had all the parts he needed in his van so no waiting.
Amjad was on time. Very professional, a job well done. I highly recommend him. Thank you very much for a great service.
- Ali Ahmed | Google Reviews
3. City Gas | Boiler Repair Service & New Installations
Website: citygas24.co.uk
Address: 97 Gretna Road
Contact: 07502 527 929
Hours: Available 24/7
A simple heating repair shouldn’t take multiple visits and cost you valuable annual leave. City Gas resolves around four out of five heating breakdowns during the first callout, helping homeowners get their heating back up and running sooner.
A landlord we interviewed said he uses the company because their technicians include minor component adjustments without adding unexpected charges to the final bill.
They use genuine replacement parts to help keep repaired boilers working according to the manufacturer’s specifications.
Even better, the team receives ongoing product training from major boiler brands, which helps them diagnose faults in modern heating systems.
Just a heads-up: the company charges a fixed £99 daytime callout fee before starting repairs.
To add, their basic chemical flushes may fall short for heavily sludged systems, which require a separate contractor for a full powerflush.
All round friendly guy, honest and reliable
Mohammed was fantastic! When a DIY repair went so wrong I called Mohammad I called him at 7pm at night in a complete panic, he attended in 30 minutes. He sorted out all the damage I had done got our boiler, up and running so he had heating and hot water. All round friendly guy, honest and reliable. Thank you so much again.
- Alexander Goodwin | Google Reviews
Very happy with the service
Mohammed came out on Sunday morning to repair our Ideal boiler that was displaying a L-F / H-F code. He was very professional and knowledgeable, and even asked to put on protective shoe covers that seems to be a rarity these days!
Very happy with the service which was resolved in an impressive 3 hours from phone call. Would recommend!
- Matty | Google Reviews
4. North East Gas
Website: northeastgas.co.uk
Address: 47 Grainger Park Road
Contact: 07825 663350 | [email protected]
Hours: Monday-Sunday, 8:00 AM – 11:00 PM
North East Gas aims to respond to urgent heating breakdowns across the city within two hours. The team also takes a repair-first approach, focusing on replacing faulty components rather than pushing customers towards a complete system replacement.
Customers receive a fixed-price quote after the initial diagnosis, so they don’t have to worry about open-ended hourly rates.
Plus, their engineers hold BPEC and City & Guilds accreditations, along with Gas Safe registration. This makes them qualified to work on both domestic and commercial heating systems.
If hard water damage has you looking at water softener services, this team can reliably handle the resulting scale damage inside your boiler.
But remember, they charge a mandatory £60 daytime call-out fee. Properties outside their standard 15-mile service radius may also incur additional travel charges.
I would definitely recommend!
Fantastic, professional and friendly service. Called out of hours for a leaking boiler, they arrived promptly and diagnosed the problem which would be expensive to repair so we opted for a new boiler which was installed by North East gas 2 days later. I would definitely recommend!
- Alex BR | Google Reviews
Brilliant service from North east Gas/Boiler repair/LPG catering
Brilliant service from North east Gas/Boiler repair/LPG catering. After being let down by my regular servicing company, who could only offer me an appointment to fix a failed boiler two days away, these guys came to my rescue within an hour. Fortunately thety were able to rectify the fault inside 30 minutes, heating and hot water restored for my tenant. Thank you so much
- George Dixon | Google Reviews
5. Greenside Smart Heating
Website: boilerinstallationnewcastle.co.uk
Address: 11 Rockwood Hill Estate, Greenside, Ryton
Contact: 07506 544773 | [email protected]
Hours: Monday-Friday, 9:30 AM – 3:00 PM
A late-night heating emergency can leave you waiting for an engineer to return your call. Greenside Smart Heating makes this process easier with Caldo, a virtual assistant that helps residents troubleshoot problems and arrange follow-ups at any hour.
The company’s Heat Geek-accredited engineers specialise in energy-efficient heating systems from major European brands, including Worcester Bosch and ATAG.
Plus, every repair ends with thorough safety checks, including gas pressure tests and heat exchanger inspections.
Customers also receive clear, fixed prices upfront, so they can budget for repairs without worrying about hidden fees. For those buying selected new boiler models, they even offer extended warranties of up to 14 years.
However, the emergency process can be frustrating. Customers must complete an online form and send a text before receiving a callback.
Much better service
Rob fitted a new boiler for us when ours broke down in the middle of winter. Given it was 16 years old it wasn’t economical to repair. Rob turned up when he said he would, responded to calls and messages in a timely manner and most importantly finished the job on time and for the quoted price. Much better service than I had received from other plumbers!
Would definitely recommend Rob and greenside smart heating.
- Alex Ioannou | Google Reviews
Highly recommend to anyone in the area
Rob fitted a new boiler for us after advising us that it wasn’t economical to repair our current one. He was professional, punctual, friendly and clean and talked us through the various options we had before purchase. Highly recommend to anyone in the area.
- Kerry Watson | Google Reviews